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0 item(s) - £0.00

Shipping & Returns

We accept returns for exchange or refund for the following reasons, such as shipping errors, damaged goods, dissatisfaction.
If you need to return any items, please do so with the items unused. Please also keep all labels and tags on items too. Otherwise, the returned items will not be accepted. You have 7 days to do so. You will have to pay for return postage and you must obtain a certificate of posting from the post office. This certificate is free of charge. If the items are returned in the same condition as you received them then you will be be only get 80% of the total sum you paid for restocking fee. Unfortunately we cannot refund the shipping postage and your return postage.
If you refuse to sign the order for some reason or if the package was automatically returned after several times unsuccessfully delivery (due to you are not available or you provided a wrong or incomplete delivery address to us), your order will be cancelled and refund will be made to the credit card used for your order. And 50% of the merchandise price will be charged by you and shipping charges will also not be refunded.
We only accept exchanges for new and never used items with all accessories and packing. Please send back the items within 7 days upon receipt. All return packages must be insured, exchanges will be sent out within 5-7 days once the return has been received. Buyers are always responsible for the shipping charges.
Cancellation of an order must be requested before the order has been dispatched. Cause that we process all orders as quickly as possible within 12-24 hours after orders placing, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point.